Shipping

Shipping – Delivery Information

  1. What shipping methods are available?
    We offer several delivery options, including standard courier shipping, express delivery, and postal service. The available shipping methods will be displayed during checkout.

  2. How long does shipping take?
    Delivery time depends on the selected shipping method and destination. Standard shipping usually takes 6 to 14 business days, while express shipping takes 3 to 5 business days.

  3. How much does shipping cost?
    Shipping costs depend on the weight of your order, the selected delivery method, and the destination country. Detailed shipping cost information is available on the checkout page.

  4. Do you offer free shipping?
    Yes, we offer free shipping for orders above a certain amount. You can find details of this promotion on our homepage.

  5. How can I track my order?
    Once your order has been shipped, you will receive a tracking number that allows you to monitor the status of your package on the carrier's website.

  6. Do you ship internationally?
    Yes, we ship internationally. Delivery times and costs may vary depending on the destination country.

  7. What should I do if my package is delayed?
    If your package has not arrived within the expected timeframe, please check the tracking status using your tracking number or contact our customer support team for assistance.

  8. What happens if I don’t pick up my package?
    If a package is returned to us due to non-collection, we can either resend it for an additional shipping fee or issue a refund, deducting the shipping costs.

For any additional questions about shipping, feel free to contact us!